FAQ
Frequently Asked Questions
To book a vehicle, you can:
- Select the desired vehicle from the Fleet page
- Click the Book Now button
- Fill out the booking form completely (start date, duration, and renter data)
- Confirm booking and wait for confirmation from admin
After booking is confirmed, you will receive a confirmation email with booking details.
- Vehicle rental payment system: Simple, payment is made when picking up the vehicle or after finish the service.
- Payment methods: cash
Yes. The fuel included in rental price.
If damage occurs to the vehicle during rental, we will replace the vehicle immediately.
Yes, we serve long-term vehicle rental with special prices:
- Daily rental: Standard price per day
- Weekly rental: 10% discount from total daily price
- Monthly rental: 20% discount from total daily price
For long-term rental, please contact our customer service to get the best price offer. We also provide special packages for corporate needs.
Cancellation or booking changes can be made with the following terms:
For cancellation or changes, please contact our customer service.
Vehicle pickup and return locations:
For more detailed information about locations and delivery service, please contact our customer service at +62 813 689 2535 or email to info@dsarana.com.